All Research Sponsored By:TeamViewer
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7 essential use cases for remote IT access and support in global enterprises
The connection between people and technology, however frictional it may be at times, is the lifeblood of today’s business. Read this paper to learn how TeamViewer customers around the world are solving IT problems faster, increasing productivity and efficiency, and reducing both carbon emissions and costs.
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Future-proof your profits: After-sales service as a revenue stream
After-sales support is no longer an afterthought—and what’s more, it can be up to 5 times more profitable than selling the machine itself. Read this e-book to maximize your after-sales profits and support, with easy-to-comprehend guidance to assist you along the way.
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Enterprise remote access and support: Is it time you deployed a modern secure connectivity solution?
Against an increasingly complex backdrop of attacks, outages, and skills shortages, the pressure is on to deliver productive, truly connected hybrid environments. How are your fellow IT pros responding to this challenge? Discover how in this research paper Enterprise remote access and support: Deploying a modern secure connectivity solution.
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Remote Connectivity Platforms Enable Secure and Resilient Business Operations
Download this IDC report for your roadmap on establishing secure remote connectivity for both agile and productive business operations. Inside the data-rich report, learn how to obtain a 360-degree security posture, to get the most from your connectivity platform, and to view essential guidance to get you started.
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Empower your Field Force to Offer World Class Customer Service
In this e-book, you’ll discover how real-time synchronicity can improve field service operations. You’ll also find out how augmented reality-enabled platforms can empower field technicians with remote expert assistance, providing step-by-step workflows on wearable devices to boost knowledge retention, safety, and compliance. Read on to learn more.
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Boost Customer Satisfaction
The demand for better operations management and shorter time to resolution continues to increase amongst customers. Does your organization have the right tools to overcome these challenges? Learn how to empower your field service workforce with AR solutions that help your employees work more efficiently in this white paper.
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Expertise and On Hand at all Times
CANCOM successfully entered the IT market around three decades ago and is now one of Germany’s largest IT service providers. They rely on TeamViewer Tensor, the solution for enterprise-level digital service processes, to support more than 20,000 customers worldwide. Discover why the partnership is so valuable to CANCOM in this case study.
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Sharp Supports Remote Work With TeamViewer Tensor
With the majority of the workforce working from home, IT support faced new challenges that the previous software tools could not handle. In this case study, discover why the Conditional Access Functionality was the decisive factor in Japanese electronics company Sharp choosing TeamViewer to help adapt its IT support to the new requirements.
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With TeamViewer Tensor, Cielo Promotes Centralized Management, Remote Access And Support
The leading provider of electronic payments segment in Brazil and Latin America, Cielo, uses the enterprise cloud-based platform TeamViewer Tensor for centralized remote management, remote access and support for devices, and active machine inventory. Discover how the partnership enhanced their IT management on a massive scale in this case study.
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How To Simplify The Complexity Of The Educational Campus
Today’s campus is a vast ecosystem where an endless array of individuals, from students and faculty to administrative staff and visitors, must effectively coexist.
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Unlocking Efficiency Through Digital Transformation
Now that your business has entered the digital transformation era, there is no going back. To succeed, you need resources that reinforce employee value. To unlock greater employee efficiency, there are three key improvement paths: Adoption, flexibility and support. Discover how TeamViewer Tensor helps you with all three in this eBook.
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Specsavers x TeamViewer
Specsavers, the world's largest privately owned optical group, needs to defend its position and provide affordable, quality care to patients and customers. To do this, every aspect of the business must run smoothly, including its IT desk and support. Discover how TeamViewer Tensor makes it all possible in this case study.
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TeamViewer Video
Regensight, a med-tech and pharma company, was searching for a smart solution to remotely connect to their theranostic (therapy and imaging diagnostics) platforms, considered one of the most advanced forms of personalized and precision medicine. In this video, discover why they chose TeamViewer for their remote access needs.
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TeamViewer Tensor: A Remote Access And Support Solution For The Modern Campus
Educational institutions must find ways to improve the efficiency, productivity, and cost of their operations, without sacrifices to the student experience. In this white paper, discover the benefits of TeamViewer Tensor, a remote access and support solution, by exploring its uses on a typical campus.
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Centralized Remote Connectivity for State & Local Government
State and local governments have a vast array of services they need to support their constituents with. In this brief, learn how centralized remote IT connectivity helps you manage and maintain all of these critical services—without requiring additional staff or infrastructure.
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How Cimbali Group reduces time-to-resolution by up to 20 percent with TeamViewer
One of the world’s most renowned manufacturers of professional coffee machines, Cimbali Group, was looking for digital solutions that could improve the customer experience and, at the same time, improve their time-to-resolution. Understand why they chose TeamViewer to perform remote troubleshooting in this case study.
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Scale, manage and secure your support experiences
Enterprises need a solution that standardizes, harmonizes and streamlines their support experiences. Learn how you can navigate complex IT processes, optimize operations and provide faster support to your customers, employees and partners in a seamless and secure manner with TeamViewer in this resource.
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IT OT Convergence
With Industry 4.0 and a growing need to transform existing processes, industrial sectors are transcending towards connected ecosystems. But a convergence of IT and operational technology (OT) isn’t always as easy as it seems. Discover how TeamViewer Tensor addresses this with a unified, single window access to all IT and OT assets in this resource.
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Heads up: This is the future of order fulfillment
Warehouses must treat same-day and even two-hour delivery as the standard. And customers expect fully stocked shelves all day, every day. At such a pace, manual fulfillment is integral for any agile, competitive retailer. But to turn fast into faster, teams need an edge only technology can offer.
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Secure remote connectivity for Enterprises
Digital transformation and cloud-first strategies mean that connectivity has expanded beyond the traditional perimeter to enable access for employees, customers, and partners from anywhere.
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Empowering a secure global workspace for enterprises
Discover TeamViewer Tensor™, the enterprise remote support, remote access, and remote device control SaaS solution you can deploy and scale in hours, not days.
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TeamViewer Tensor Secure Attended Access
As different as their industries may be, there is one thing that all manufacturers have in common: When a problem occurs, their customers expect quick support. That’s why many have begun connecting their products to provide instant remote support. Download this resource to learn more.
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Scalable, secure enterprise access and support with TeamViewer Tensor
Enterprises and growing businesses must efficiently support remote workforces, diverse systems, and distant assets in real time for effective, secure operations. Learn more on how a 360° cloud-based remote connectivity solution enhances support for customers, employees, and partners throughout the value chain in this resource.
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TeamViewer Tensor: A Remote Access and Support Solution for the Healthcare Industry
Healthcare providers today are prioritizing the patient experience, but must also find ways to improve the efficiency, productivity, and cost of their operations. In this resource, discover how TeamViewer Tensor helps healthcare providers transform the patient experience by covering inefficiencies and providing insightful, real-time analytics.
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TeamViewer Tensor: a remote access and support solution for the modern campus
To support the needs of an entire campus community, an IT department must be able to manage and protect a vast ecosystem of devices remotely. Discover how TeamViewer Tensor transforms the complexity of an educational institution into a streamlined and elevated educational experience in this resource.